Privacy Policy

Effective Date: 19 September 2024

Thank you for visiting WanderPromo (“we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, purchase our travel bags for travellers, or interact with us in any way. We are fully compliant with the General Data Protection Regulation (GDPR) and any other applicable data protection laws.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

Business Name: Eshita Mehra
Address: Unter Den Eichen 96, Berlin, Germany
Email: ishitam852@gmail.com

2. What Data We Collect

We collect and process the following types of personal data:

  • Contact Information: Your name, email address, phone number, and mailing address when you place an order or contact us.
  • Order Information: Details of your purchases, such as products bought, payment information, shipping address, and transaction history.
  • Technical Information: IP address, browser type, device information, and usage data through cookies and other tracking technologies.
  • Marketing Preferences: Your preferences for receiving marketing communications and newsletters.

3. How We Collect Your Data

We collect personal data in the following ways:

  • Directly from You: When you make a purchase, create an account, subscribe to our newsletter, or contact us.
  • Automatically: When you browse our website, we collect data through cookies and similar technologies (refer to our Cookie Policy for more information).
  • Third Parties: In some cases, we may receive data from third-party platforms (e.g., payment processors or social media platforms) to complete your orders.

4. Purpose of Data Collection

We use your personal data for the following purposes:

  • Processing Orders: To handle your orders, process payments, and ship products to you.
  • Customer Service: To respond to inquiries, requests, and complaints.
  • Marketing: To send you promotional materials, newsletters, or special offers (only if you have opted in to receive such communications).
  • Website Improvement: To analyze and improve the functionality, security, and user experience of our website.
  • Legal Compliance: To comply with our legal obligations, such as tax and accounting requirements.

5. Legal Basis for Processing Your Data

We process your personal data under the following lawful bases, as required by the GDPR:

  • Performance of a Contract: Processing your data is necessary to fulfill the sales contract when you purchase a product.
  • Consent: We rely on your consent for marketing communications. You can withdraw consent at any time.
  • Legitimate Interests: We process data for the purposes of improving our services, website functionality, and fraud prevention.
  • Legal Obligation: Processing may be necessary to comply with legal and regulatory obligations.

6. How We Share Your Data

We only share your personal data in limited circumstances:

  • Service Providers: We may share your information with third-party providers, such as payment processors, shipping companies, and IT service providers, to assist with order fulfillment and website operation.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, as well as that of our customers or others.
  • Business Transfers: In the event of a business merger, acquisition, or sale, your data may be transferred as part of the transaction.

We do not sell or trade your personal information to third parties for marketing purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations (e.g., tax, accounting, or legal reporting). After this period, your personal data will be deleted or anonymized.

8. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, provided it is no longer necessary for the purposes for which it was collected.
  • Right to Restriction of Processing: You have the right to ask us to limit the processing of your data.
  • Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format and transfer it to another data controller.
  • Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate interests.
  • Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at ishitam852@gmail.com.

9. Security of Your Data

We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. This includes using encryption and secure servers.

While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and gather information about how you interact with our site. For more details on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

11. International Transfers

We primarily process and store data within the European Union (EU). However, if any data transfers occur outside of the EU (e.g., when using third-party services), we ensure that adequate protections are in place to safeguard your personal data, such as through the use of standard contractual clauses or by transferring data only to countries that the European Commission has deemed to provide an adequate level of protection.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the top of this page and notify you of any significant changes either via email or through a prominent notice on our website.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:

  • Business Name: Eshita Mehra
  • Email: ishitam852@gmail.com
  • Address: Unter Den Eichen 96, Berlin, Germany

We will do our best to resolve any issues in a timely and efficient manner.